To continue with your reservation, it is important to provide the complete details of the guests, so the hotel can identify them at the time of your arrival or check-in.
This contract describes the general terms and conditions (hereinafter "Terms and Conditions") applicable to the use of the contents, products, and services offered through the website www.cancunalltours.com (hereinafter, "WEBSITE"), owned by Viajes Turismo y Aventura SA de CV (hereinafter, "OWNER") with its registered address in Quintana Roo, at the following address:
Av Mexico Mz 3 Lote 9-03 Local 4 Sm 57
Cancun Quintana Roo CP 77533
Any person who wishes to access or use the site or the services offered on it may do so subject to these Terms and Conditions, as well as policies and principles incorporated into this document. In any case, anyone who does not accept these terms and conditions should refrain from using the WEBSITE and/or acquiring the products and services offered, if applicable.
Given the nature of the activity carried out by the OWNER, it is informed that it is registered with the SECRETARIA DE HACIENDA Y CREDITO PUBLICO and has the authorization number VTA040406UA8, which allows it to carry out the following activities:
Tourist Transport by Land and Travel Agency
I. OBJECT.
The purpose of these TERMS AND CONDITIONS is to regulate access to and use of the WEBSITE, understanding this as any type of content, product, or service available to the general public within the domain: www.cancunalltours.com.
The OWNER reserves the right to modify at any time and without prior notice, the presentation, content, functionality, products, services, and configuration that may be contained on the WEBSITE; in this sense, the USER acknowledges and accepts that Viajes Turismo y Aventura SA de CV may interrupt, deactivate, or cancel any of the elements that make up the WEBSITE or access to them at any time. The USER's access to the WEBSITE is freely granted and, generally, is free of charge, without the USER having to provide any consideration to enjoy it, except for the cost of the internet connection provided by the service provider contracted by the USER.
Access to the content and services provided through the WEBSITE does not require any subscription or registration. The WEBSITE is exclusively directed to individuals of legal age (18 years and older); in this regard, Viajes Turismo y Aventura SA de CV disclaims any responsibility for non-compliance with this requirement. It is made known to the USER that the OWNER may manage or operate the WEBSITE directly or through a third party, which does not modify in any way what is established in these TERMS AND CONDITIONS.
II. USER.
Accessing or using the WEBSITE, as well as the resources enabled to interact among USERS or between the USER and the OWNER, such as means to make publications or comments, grants the status of USER of the WEBSITE. Therefore, it will be subject to these TERMS AND CONDITIONS, as well as their subsequent modifications, without prejudice to the application of the applicable legislation. Consequently, they will be considered accepted from the moment the WEBSITE is accessed. Given the relevance of the above, it is recommended that the USER review updates made to these TERMS AND CONDITIONS. It is the responsibility of the USER to use the WEBSITE according to its design. In this sense, the use of any software that automates the interaction or download of the content or services provided through the WEBSITE is prohibited. Additionally, the USER agrees to use the information, content, or services offered through the WEBSITE in a lawful manner, without contravening the provisions of these TERMS AND CONDITIONS, morality, or public order. The USER will refrain from any act that may affect the rights of third parties or harm the operation of the WEBSITE. Viajes Turismo y Aventura SA de CV reserves the right to remove any comments and contributions that violate the law, respect for human dignity, are discriminatory, infringe on the rights of third parties or public order, or that, in its judgment, are not suitable for publication. In any case, Viajes Turismo y Aventura SA de CV will not be responsible for the opinions expressed by USERS through comments or publications they make. Merely accessing the WEBSITE does not establish any kind of relationship between the OWNER and the USER. As this is a WEBSITE exclusively directed to individuals of legal age, the USER declares to be of legal age and have the necessary legal capacity to adhere to these TERMS AND CONDITIONS.
III. ACCESS AND BROWSING ON THE WEBSITE.
The OWNER does not guarantee in any way the continuity and availability of the contents, products, or services offered through the WEBSITE. However, the OWNER will take actions, to the extent of its possibilities, to maintain the proper functioning of the WEBSITE.
This does not imply any responsibility on the part of Viajes Turismo y Aventura SA de CV. Similarly, Viajes Turismo y Aventura SA de CV will not be responsible for or guarantee that the content or software that may be accessed through the WEBSITE is free from errors, malicious software, or that could cause any damage at the software or hardware level on the equipment through which the USER accesses the WEBSITE. The OWNER is not responsible for damages that may be caused by improper use of the WEBSITE. In no case will Viajes Turismo y Aventura SA de CV be liable for losses, damages, or harms of any kind arising from the mere access or use of the WEBSITE.
IV. PRIVACY POLICY AND DATA PROTECTION.
In accordance with Mexican legislation, the OWNER undertakes to take the necessary measures within its reach to ensure the privacy of personal data collected, ensuring their security and preventing alteration, loss, or unauthorized processing. Furthermore, to comply with Mexican legislation, any personal data collected through the WEBSITE will be treated in accordance with the principles of legality, quality, purpose, loyalty, and responsibility.
All personal data processing will be subject to the consent of its owner. In any case, the use of financial or patrimonial data will require explicit authorization from the owners. This authorization can be given through the WEBSITE using the mechanisms provided for this purpose, and in any case, the utmost diligence and care will be applied to this type of data.
The same applies to sensitive personal data, considering those that, if used improperly, could lead to discrimination or pose a risk to the owner if disclosed. At all times, it will be ensured that the personal data contained in the databases or files used, are relevant, correct, and up-to-date for the purposes for which they were collected. The processing of personal data will be limited to the fulfillment of the purposes set forth in the Privacy Notice, which will be available at the following web address: https://www.cancunalltours.com/politicas.php The WEBSITE may include hyperlinks or links that allow access to third-party websites other than Viajes Turismo y Aventura SA de CV.
The owners of these websites will have their own privacy and data protection policies. Therefore, Viajes Turismo y Aventura SA de CV assumes no responsibility for the data provided by the USER through any website other than www.cancunalltours.com. Viajes Turismo y Aventura SA de CV reserves the right to modify its Privacy Policy according to its needs or due to changes in legislation. Accessing or using the WEBSITE after such changes will imply acceptance of these changes. On the other hand, accessing the WEBSITE may involve the use of cookies, which are small amounts of information stored in the USER's browser.
Cookies facilitate navigation, make it more user-friendly, and do not damage the browsing device. They may collect information to enter the WEBSITE, store USER preferences, and the USER's interaction with the WEBSITE, such as the date and time of access, the time of use, the sites visited before and after it, the number of pages visited, the IP address from which the user accesses, the frequency of visits, etc. This information will be used to improve the WEBSITE, detect errors, and possible needs that the USER may have, in order to offer USERS better quality services and content. In any case, the collected information will be anonymous and individual users will not be identified. If the USER does not want this type of information to be collected, they must disable, reject, restrict, and/or delete the use of cookies in their internet browser.
The procedures to perform these actions may differ from one browser to another; therefore, it is recommended to review the instructions provided by the browser developer. If the use of cookies is rejected (in whole or in part), the USER can still use the WEBSITE, although some functions may be disabled. These cookie policies may change or be updated in the future. Therefore, it is recommended to review the updates made to these TERMS AND CONDITIONS to be adequately informed about how and for what purposes we use cookies generated when entering or using the WEBSITE.
V. LINK POLICY.
The WEBSITE may contain links, content, services, or features from other websites owned and/or managed by third parties, such as images, videos, comments, search engines, etc. The use of these links, content, services, or features aims to enhance the USER's experience when using the WEBSITE, without it being considered a suggestion, recommendation, or invitation to use external sites. Viajes Turismo y Aventura SA de CV will not review or control the content of external sites in any case. Similarly, it does not endorse the products, services, content, and any other material on the linked sites. Therefore, availability, accuracy, truthfulness, validity, or legality of the external sites that may be accessed through the WEBSITE are not guaranteed. Likewise, the HOLDER assumes no responsibility for damages that may arise from accessing or using the content, products, or services available on websites not managed by Viajes Turismo y Aventura SA de CV, which can be accessed through the WEBSITE.
USERS or third parties who create or publish a web link from an external webpage to this WEBSITE must take into account the following:
Reproduction (total or partial) of the content, products, or services available on the WEBSITE without the express authorization of Viajes Turismo y Aventura SA de CV or its owner is not allowed.
False, inaccurate, or incorrect statements about the WEBSITE, its content, products, or services will not be allowed. Viajes Turismo y Aventura SA de CV may restrict access to the WEBSITE for anyone engaging in such actions.
The establishment of a link to the WEBSITE from any external site does not imply the existence of any relationship between Viajes Turismo y Aventura SA de CV and the owner of the website from which it is made. Nor does it imply Viajes Turismo y Aventura SA de CV's knowledge of the content, products, or services offered on external sites from which access to the WEBSITE is possible.
VI. INTELLECTUAL AND INDUSTRIAL PROPERTY POLICY.
Viajes Turismo y Aventura SA de CV, on its own behalf or as a assignee, is the owner of all intellectual and industrial property rights of the WEBSITE. This includes the source code that enables its operation, as well as images, audio or video files, logos, trademarks, color combinations, structures, designs, and other elements that distinguish it. Consequently, they will be protected by Mexican legislation on intellectual and industrial property, as well as applicable international treaties. Therefore, the reproduction, distribution, or dissemination of the contents of the WEBSITE for commercial purposes, on any medium and by any means, without the authorization of Viajes Turismo y Aventura SA de CV, is expressly prohibited.
The USER agrees to respect the intellectual and industrial property rights of the HOLDER. However, in addition to being able to view the elements of the WEBSITE, the USER may print, copy, or store them, provided it is exclusively for their strictly personal use.
On the other hand, the USER will refrain from deleting, altering, or manipulating any element, file, or content of the WEBSITE, and under no circumstances will carry out acts aimed at undermining the security, files, or databases that are protected, either through restricted access using a username and password, or because they do not have permission to view, edit, or manipulate them.
If the USER or any third party believes that any of the contents of the WEBSITE constitutes a violation of intellectual or industrial property protection rights, it must be reported immediately to Viajes Turismo y Aventura SA de CV through the contact information available on the WEBSITE and/or through the following means:
Phone: +52 998 848 1780
Email: reservations@cancunalltours.com
VII. APPLICABLE LEGISLATION AND JURISDICTION
Viajes Turismo y Aventura SA de CV reserves the right to bring civil or criminal actions it deems necessary for the misuse of the WEBSITE, its contents, products, or services, or for the breach of these TERMS AND CONDITIONS.
The relationship between the USER and Viajes Turismo y Aventura SA de CV will be governed by the current legislation in Mexico, specifically in Quintana Roo. If any dispute arises in relation to the interpretation and/or application of these TERMS AND CONDITIONS, the parties will submit to the ordinary jurisdiction of the courts that correspond according to the law in the state referenced.